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How do I contact Restaurant.com and Specials by Restaurant.com?

8:00a.m. – 5:00p.m. CST, Monday through Thursday

9:00a.m. – 5:00p.m. CST, Friday

Specials by Restaurant.com email:

specials@restaurant.com

Corporate Address:

Restaurant.com, 1500 West Shure Drive, Suite 200, Arlington Heights, Illinois, 60004

What is Specials by Restaurant.com?

To provide a variety of offers to our customers, Restaurant.com has introduced a new feature to our website. This allows us to take the dining experience further. We look forward to proposing a selection of offers that will tempt our dining customers.

How to I purchase a Specials by Restaurant.com offer?

Simply select the “Buy Now” button on the offer. This will allow you to purchase the offer. However, the offers expire, so don’t wait too long before purchasing!

Can I use a Promo Code on my purchase?

Unfortunately, our standard Restaurant.com promo codes do not apply to Specials by Restaurant.com offers.

How do I know my credit card information is secure?

Restaurant.com and Specials by Restaurant.com take security very seriously with measures in place to protect your personal information, including credit card information. Any credit card data you submit on Restaurant.com and Specials by Restaurant.com is encrypted, using Secure Socket Layer (SSL). SSL is a widely accepted protocol that protects security for online purchases and communications using cryptographic methods. To learn more, read our privacy policy.

What forms of payment does Restaurant.com and Specials by Restaurant.com accept?

Restaurant.com and Specials by Restaurant.com accepts Visa, MasterCard, American Express, Discover and PayPal for all orders.

What is the Restaurant.com and Specials by Restaurant.com Exchange Policy?

Our over-the-top customer service means we want you to come back over and over again. If you aren’t satisfied with your choice of restaurant for any reason, just contact customer service by phone or email. We will be happy to exchange your purchase for another choice.

Are there any restrictions for using Restaurant.com E-Gift Card or a Special by Restaurant.com product?

Yes. When purchasing a Restaurant E-Gift Card or a Specials by Restaurant.com offer, please read the special instructions in the "Details" section of the offer. The Offer Details, along with our standard terms and conditions, apply to all of our Restaurant E-Gift Cards. For example, all Restaurant.com E-Gift Cards require additional consideration paid to the restaurant when redeeming the certificate. E-Gift Cards may only be used if all of the terms are followed. For more information, please read our terms and conditions.

How long is my Restaurant.com E-Gift Card good for?

Restaurant.com E-Gift Cards do not expire. For specific information, please read our terms and conditions, or see the next question.

What do I do if I attempt to use a Restaurant.com certificate and the restaurant is permanently closed or does not accept my Restaurant.com certificate?

Although rare, restaurants can go out of business or change owners without informing Restaurant.com. If the restaurant is permanently closed or does not accept your Restaurant.com certificate, please contact Customer Service at info@restaurant.com (include your Restaurant E-Gift Card number, Order Number or code) or call us at 1-800-979-8985 Monday through Friday, 8 a.m. to 8 p.m., Central Standard Time and 8 a.m. to 5 p.m. on Saturday. Our Customer Service department will exchange your unused Restaurant.com certificate for equivalent credit to Restaurant.com in the form of a Restaurant.com E-Gift Card. You can then use your Restaurant.com E-Gift Certificate to choose another Restaurant E-Gift Certificate or Merchant Certificate from Restaurant.com.

What is a Restaurant.com E-Gift Card?

Restaurant.com E-Gift Cards are essentially Restaurant.com Store Credit. Restaurant.com E-Gift Cards entitle the holder to redeem a credit on Restaurant.com for a Restaurant E-Gift Card or Merchant Certificate equal to the face value of his or her Restaurant.com E-Gift Card.

Restaurant.com Gift Cards can be purchased and conveniently printed or sent via email, offering fast turn-around and delivery.

Recipients can then visit a redemption-only website, insert their 10-digit code found on the Restaurant.com E-Gift Card, search for Restaurant.com restaurant or online merchant, and redeem the gift amount. The recipient can redeem the face value of the Restaurant.com E-Gift Card for an equivalent amount in Restaurant.com Certificates Card on Restaurant.com.

Please keep in mind that Restaurant.com E-Gift Card must be redeemed at Restaurant.com prior to use in a Restaurant.

Are there expiration dates on Restaurant.com E-Gift Cards?

No. Restaurant.com E-Gift Cards do not expire. For specific information, please read our terms and conditions.

How do I use/redeem a Restaurant.com E-Gift Card?

Instructions are included on all Restaurant.com E-Gift Cards. Go online to www.restaurant.com and click on the tab labeled, “Redeem Gift” or to www.theidealmeal.com to redeem the Restaurant.com E-Gift Card. You will be prompted to input the 10-digit code found on the Restaurant.com E-Gift Card. Once entered, the value will be placed in your shopping cart so you can select a Restaurant Certificate of your choice.

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